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Information of interest to our Clients and for the industry


Upskill, Update and Refresh with Work Options’ Online Training

Face-to-face training can be costly, time consuming and logistically challenging, especially during these difficult times.  That’s why Work Options has developed a series of online training courses to reduce costs and give you and your employees flexible access to training any time of day.

Our training is conducted through an online training management system that both groups and individuals can access once registered.  With your user login, you’re able to see what courses you have in progress, those completed and also get a certificate as evidence of your training.  Each course is approximately 30 minutes long, containing videos, slides, animations and information sheets and quizzes requiring minimum pass marks.

Current courses:

Introduction to Drugs & Alcohol in the Workplace (1A)

Managing the Risk of Drugs and Alcohol in my Workplace (1B)

These two courses are designed to go together and aim to educate all workers on the risk of drugs & alcohol at work. They can be used as general training or to incorporate into your induction program. Each course is approximately 30 minutes and include competency quizzes and a certificate of completion.

1A provides general information on drugs & alcohol, including: drug definition and classifications; effects of drugs & alcohol on body, health & behaviour; detailed information on alcohol, other drugs and medications; drugs & alcohol in the Australian workplace – risks to you and your work, laws, WHS and obligations of workers in relation to drugs & alcohol at work.

1B provides information on the key components of a Drug and Alcohol Management System, including: its purpose, elements, privacy, code of behaviour; understanding misuse; education; drug & alcohol testing & post-testing actions; support and discipline.

Managing Drugs & Alcohol at Work – A Guide for Supervisors & Managers

This course is designed for supervisors & managers who have responsibility for managing people or projects. It covers the role and responsibilities of supervisors and managers in managing the risk of drugs and alcohol at work, including: obligations of the business, workers and supervisors; identifying drug & alcohol misuse, signs & symptoms; what to do in a number of scenarios, such as a reasonable concern, WHS incidents, voluntary disclosure; managing drug testing and results, refusal, and breaches of the code of behaviour; and other issues, such as privacy, communication and safety.

Drug and Alcohol Program Officer Training

This course is designed for the designated contact within an employer for their drug and alcohol management program. It provides specialized training on: conducting a reasonable concern interview, managing drug and alcohol results, conducting risk assessments, implementing the drug and alcohol management program and developing Drug and Alcohol Management Plans for individual workers after a positive drug or alcohol screen.

New courses coming soon!

Mental Health Consulting and Training

With much uncertainty about the future, significant changes to home and work life, and fears around the current health crisis and its economic impact, we understand that this can be a difficult time for individuals and businesses alike. Our Mental Health Expert can deliver online consultation and training to assist you in maintaining a mentally healthy workplace and provide tailored strategies and programs to deliver a safer, happier and better supported workforce.

Watch this space for upcoming dates

10% Discount on Employee Assistance Programs for Work Options Customers

With one in five Australians currently suffering from a mental health concern, it is likely that this figure will increase over the coming months, particularly as we see the future of work changing for many. Work Options would like to extend a 10% discount on all EAP services, so that your employees and their families have access to vital assistance when they need it, can develop coping strategies and resilience, and are well supported through these uncertain times.

Find out more or contact us 

Mental Health Audit: how mentally healthy is your workplace?

Mental health in the workplace is fast becoming an important issue for managers and supervisors, and can be a challenging  topic to manage. In Australia, it is estimated that one in five employees will be suffering from some form of mental health issue, which is often associated with high personal and economic costs; in fact, it is one of the main reasons for reduced work performance, absenteeism and presenteeism. Poor mental health in the workplace is too significant to ignore.

Consider these questions to determine how mentally healthy your workplace really is:

Does you workplace:

    1. Have a detailed, promoted and enforced Mental Health Policy in place?
    2. Have senior managers who are actively involved in mental health promotion, encouraging a good level of workplace communication around psychological health and safety promotion?
    3. Include mental health resources and educational materials in the staff recruitment and induction process?
    4. Provide mental health education and first aid training to employees to increase awareness of mental health issues, reduce stigma and better overall mental health?
    5. Support and promote mental health related events such as R U OK? Day, Mental Health Awareness Month?
    6. Encourage flexibility such as: flexible start/finish times, flexible days, rostered days off, work-from-home, or job sharing)?
    7. Encourage employee participation in decision making and problem solving?
    8. Have and enforce anti-bullying policies which are specific, and detail guidelines for managers on their role in countering bullying?
    9. Effectively and inclusively explain workplace changes and/or restructures to employees, encouraging feedback and comments, in order to mitigate negative effects on wellbeing?
    10. Offer coaching and mentoring sessions and development opportunities, to employees looking to grow themselves and their career?
    11. Encourage physical activity throughout the working day as well as outside of hours?
    12. Promote reward structures?
    13. Conduct regular wellbeing checks to identify symptoms of poor mental health and facilitate early treatment?
    14. Provide and promote Employee Assistance Programs and/or workplace counselling services?
    15. Offer resilience programs such as stress training or cognitive behavioural interventions to help employees better manage work-related stress and challenges?
    16. Provide supervisors and managers with mental health training, tools and resources to assist in employee recovery and mental health management?
    17. Provide alternate duties or partial sick leave to support employees struggling with mental illness?
    18. Provide comprehensive Return to Work programs based on cognitive behavioural therapy, customised according to individual needs?
    19. Regularly conduct employee satisfaction surveys and make changes based on feedback and recommendations?
    20. Have a high rate of employees taking excessive sick days?
    21. Have a history of psychological injury claims?
    22. Have a history of high staff turnover?

How did your workplace do? If you answered ‘yes’ to most of these questions (with the exception of questions 20, 21, 22), congratulations it is highly likely that you’re providing employees with a mentally healthy work environment. If you found yourself frequently responding with ‘no’, or if you answered ‘yes’ to questions 20, 21 and 22, then take some of these points on board to implement healthy changes, a positive attitude and approach towards a mentally healthy workplace. Or to have a mental health professional conduct a thorough workplace assessment, and provide you with the best advice and proven mental health strategies and training seminars, contact Work Options.

Related reading:
Steps to preventing psychological injuries in the workplace
An Employee Assistance Program story
A simple guide to talking to employees about mental health