Our Purpose

To keep people safe at work, protect businesses from the cost of work accidents and help people with injuries or illness to recover and/or return to work.

Our Niche

We make the complex simple.

We’re experts in helping customers navigate positively and seamlessly through workers compensation and personal injury schemes, therefore making it easy for employers to keep their people safe and well at work.

Our Values

People matter: We are positive, inclusive, kind, and respectful
Reputation: We work with honesty, integrity, passion, and driven to deliver outcomes
Ownership: We are accountable for our actions, and will deliver what we promise
Thinking: We think like a customer – we are solution orientated and work together to help them
Education: We are curious and committed to learning from anyone, and to always being better
Community: Through our actions we influence our society and environment for the good of all
Thorough: We attend to details – it makes a difference to everything above

Our Managing Director

Karen Castledine

B.A.(Psych). MASORC

Karen is a highly respected workforce health expert with more than two decades of experience helping organisations create safer, healthier workplaces. She specialises in mental health, injury management and rehabilitation, supporting businesses to proactively manage risk.

Through her work with Work Options and her Navigate Mental Health program, she partners with businesses to navigate the complexities of mental health, workplace risk, and regulatory requirements – delivering practical, high-quality solutions that protect both people and business performance.

A recognised industry leader and former NSW President of ARPA NSW, Karen combines deep technical expertise with genuine commitment to integrity, collaboration and continuous improvement in workforce health.

What Our People Say